A physiotherapy website has one job most of the week: let someone with a sore back find you, see that you treat that complaint, and get an appointment without phoning during your treatment hours. Posato is a service that rebuilds the site you already have with booking built in, and you approve it before anything replaces what you have.
Physiotherapy is directly accessible in the Netherlands. Nobody needs a referral from a GP first, so that decision gets made at the end of an evening, by someone whose knee hurt all day. What they want to know is always the same: do you treat this, is there room this week, and what it costs if their insurance does not cover it. Four things carry that:
An exercise library and a news page can come later. Ask ChatGPT, Claude, Perplexity or Google for a physiotherapist in your town and the four things above are what they go looking for.
A physiotherapy diary has a rhythm of its own. An intake runs longer than the sessions that follow it, a practice with three therapists has three sets of hours, and a home visit costs you the travel too. Most practices hold that in the phone, the desk diary and WhatsApp. Posato lets you build all of that in:
Nothing is offered that you did not open. When the booking comes in, it is already in your back office and already in the schedule, and the confirmation email goes out without you touching it.
A returning patient who knows the drill can pay at booking. A new one you may want to look at first, to check the complaint is yours to treat and the first appointment is long enough. The two cards show what each means.
Stripe takes the money at the moment of booking and the slot is held from then on. The payment and the appointment sit together in one record, and if you have to cancel, all or part of it goes back from that same record. Our 5% is taken from that payment.
The patient picks a time and the slot is held until you agree to it. Useful for a first appointment, where you want to read the complaint before you commit half an hour to it, or where one therapist is the only person who treats it. No card comes into it. You confirm, or you come back with another time.
Send us the address of the practice site as it stands, Wix, Squarespace, WordPress, or the one a family member put together years ago. We rebuild it behind a private preview link and leave the live one alone until you say go. The three steps say what that costs you in time.
No subscription and no build fee while the beta is open. Our income is a 5% commission on each payment a patient makes through your site, so a quiet month in the summer costs you nothing. The remaining questions are answered on the home page.
Yes. You assign staff to a service, and each service carries its own hours per weekday. A manual therapist who is in on Tuesday and Thursday gets a service with only those two days open, so that treatment is offered on no other day.
No. Every appointment stands alone. What happens in practice is that you rebook the next one from the back office while the patient is still putting their shoes on, or they pick a slot themselves that evening.
No. It is the front door on your website. A booking arrives in your back office with the details the patient filled in, and the file itself stays wherever you keep it now.
You set the cancellation policy: how late someone can call off, what it costs after that, and a short grace period right after booking in which cancelling is free. Money for a session paid at booking is sitting in your own Stripe account, so refunding all or part is one screen.
Send us your practice website.
We rebuild it with booking built in and send you a preview. You approve before anything replaces what you have.
Free while in beta. A 5% commission on payments taken through your site. That is how we make money.